Patient Bill of Rights

You have the right:

  • To safe, considerate and respectful care, provided in a manner consistent with your beliefs.

  • To expect that all communications and records pertaining to your care will be treated as confidential to the extent permitted by law.

  • To know the physician responsible for coordinating your care at the Cleft and Craniofacial Center of NWA.

  • To receive complete information about diagnosis, treatment, and prognosis from the physician, in terms that are easily understood. If it is medically inadvisable to give such information to you, it will be given to a legally authorized representative. 

  • To receive information necessary for you to give informed consent prior to any procedure or treatment, including a description of the procedure or treatment, any potential risks or benefits, the probable duration of any incapacitation, and any alternatives. Exceptions will be made in the case of an emergency. 

  • To receive routine services when hospitalized at the Cleft and Craniofacial Center of NWA in connection with your protocol. Complicating chronic conditions will be noted, reported to you, and treated as necessary without the assumption of long-term responsibility for their management. 

  • To know in advance what appointment times and physicians are available and where to go for continuity of care provided by the Cleft and Craniofacial Center of NWA. 

  • To receive appropriate assessment of, and treatment for, pain. 

  • To refuse to participate in research, to refuse treatment to the extent permitted by law, and to be informed of the medical consequences of these actions, including possible dismissal from the study and discharge from the Cleft and Craniofacial Center of NWA. If discharge would jeopardize your health, you have the right to remain under Cleft and Craniofacial Center of NWA care until discharge or transfer is medically advisable. 

  • To be transferred to another facility when your participation in the Cleft and Craniofacial Center of NWA study is terminated. 

  • To expect that a medical summary from the Cleft and Craniofacial Center of NWA will be sent to your referring physician. 

  • To designate additional physicians or organizations at any time to receive medical updates